Sweet James Privacy Policy
Your privacy is very important to us. Accordingly, we have developed this Policy to help you understand how we collect, use, and protect personal information.
- Before or at the time of collecting personal information, we will identify the purposes for which information is being collected.
- We will collect and use personal information solely with the objective of fulfilling those purposes specified by us and for other compatible purposes, unless we obtain the consent of the individual concerned or as required by law.
- We will only retain personal information as long as necessary for the fulfillment of those purposes.
- We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.
- Personal data should be relevant to the purposes for which it is to be used, accurate, complete, and up-to-date.
- We will protect personal information by reasonable security safeguards against loss, theft, unauthorized access, disclosure, copying, use, or modification.
- We will make readily available to customers information about our policies and practices relating to the management of personal information.
- We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.
- We may collect personal information such as contact information, case details, marketing consent records, and technical data. We may use AI technology to generate communications, analyze case information, personalize website content, and improve client services.
- We may share information with third-party vendors (communications, case management, marketing) under contractual safeguards.
- Marketing consent records may be retained for 4 years after last interaction; case-related information is retained per professional rules.
Collection of Information
We gather personal information from various sources, including what you provide, marketing partners, social media, and public sources. This includes contact, account, feedback, payment, transaction, engagement, and automatically collected data (e.g., cookies, beacons, pixel tags).
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.
All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Use of Information
We use your data to operate and improve the Site, develop new products, and send marketing communications. We work with third-party advertisers for targeted ads and effectiveness measurement. Your information helps us comply with laws, protect rights and safety, enforce terms, and prevent fraud. We may create and share anonymous, aggregated data for any purpose. You have the ability to opt-out of our marketing and promotional communications. You may refuse to provide certain personal information, but some parts of the Site may not be fully available or functional without submitting such information.
